Privacy Policy

Last updated: February 3, 2026

This Privacy Policy describes how FastFlow (“we”, “us”, or “our”) collects, uses, and protects your information when you use our AI workspace platform (“Service”). We are committed to protecting your privacy and being transparent about our data practices.

By using FastFlow, you agree to the collection and use of information as described in this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Password (stored securely hashed)
  • Profile preferences (language, timezone)

Usage Data

We automatically collect information about how you use the Service:

  • Device information (browser type, operating system)
  • IP address
  • Pages visited and features used
  • Timestamps of interactions
  • Points usage and transaction history

Connected Tools Data

When you connect third-party services (Gmail, Google Calendar, Google Drive, etc.) via OAuth2:

  • We access only the data necessary to perform the actions you request
  • We do not store the contents of your emails, calendar events, or files unless required for the specific feature you use
  • OAuth tokens are stored securely and can be revoked at any time

Conversation and Knowledge Data

Your interactions with FastFlow:

  • Chat messages and AI responses
  • Knowledge extracted from conversations (used to build your personal knowledge graph)
  • Workspace settings and preferences

How We Use Your Information

We use your information to:

  • Provide the Service: Process your requests, execute tool actions, and deliver AI responses
  • Build Your Knowledge Graph: Learn from your interactions to provide more personalized and contextual assistance over time
  • Improve the Service: Analyze usage patterns to enhance features and fix issues
  • Communicate with You: Send important updates about the Service, respond to support requests
  • Process Payments: Handle points purchases and maintain transaction records

Third-Party AI Services

FastFlow integrates with third-party AI providers to process your requests:

  • OpenAI (GPT models)
  • Anthropic (Claude models)
  • Google (Gemini models)

Important: When we send your data to these providers for processing:

  • We only send the minimum information necessary to process your request
  • We always opt out of having your data used for AI model training with all providers
  • Your conversations are processed to generate responses but are not retained by these providers for training purposes
  • Each provider has their own privacy policy, but we configure our integrations to maximize your privacy

Information Sharing

We do not sell your personal information. Ever.

We only share your information in these limited circumstances:

  • With Your Consent: When you explicitly authorize sharing (for example, when using a connected tool that requires sending data to a third-party service)
  • Service Providers: With trusted partners who help us operate the Service (hosting, payment processing), bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or government request
  • Safety: To protect the rights, property, or safety of FastFlow, our users, or others

Data Retention

  • Account Data: Retained while your account is active and for a reasonable period after deletion for legal compliance
  • Conversation Data: Retained to maintain your knowledge graph; you can delete specific conversations or request full data deletion
  • Usage Data: Retained in anonymized form for analytics
  • Payment Records: Retained as required by financial regulations

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Export your data in a machine-readable format
  • Revoke Tool Access: Disconnect any connected third-party service at any time

To exercise these rights, contact us at support@fastflow.ai or use the account settings in the application.

Security

We implement industry-standard security measures:

  • Encryption of data in transit (TLS) and at rest
  • Secure password hashing
  • Access controls and authentication
  • Regular security assessments
  • Multi-tenant data isolation

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

FastFlow is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

International Data Transfers

Your data may be processed on servers located outside your country of residence. By using FastFlow, you consent to this transfer. We ensure appropriate safeguards are in place for any international data transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page with an updated date
  • Sending an email notification for material changes

Your continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices:

FastFlow